Gestão da Qualidade
(1
º Sem
2014/2015)
ECO
,
FIN
,
GES
,
MNG
,
MAEG
Bibliografia
Principal
-
Foster, S. T.,
Managing Quality ? Integrating the Supply Chain (4th ed.),
Foster, S. T. (2013). Managing Quality ? Integrating the Supply Chain (4th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.,
2013
-
Smith, G. M.,
Statistical Process Control and Quality Improvement (5th ed.),
Smith, G. M. (2004). Statistical Process Control and Quality Improvement (5th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.,
2004
Secundária
-
Goetsch, D. L. & Davis, S. B.,
Quality Management for Organizational Excellence: Introduction to Total Quality (6th ed.),
Goetsch, D. L. & Davis, S. B. (2010). Quality Management for Organizational Excellence: Introduction to Total Quality (6th ed.). Upper Saddle River, New Jersey: Pearson Prentice Hall Inc.,
2010