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ISEG  >  Gestão  >  GRAÇA MARIA DE OLIVEIRA MIRANDA SILVA

Publications

    Publications in Conferences' Proceedings

     

    - Pinheiro, J.M, Preto, M.T., Lages, L.F., & Silva, G.M. "Knowledge creation, turbulence, and manufacturing flexibility roles in business performance and operations performance.KMC 2016 - Knowledge Management, Learning, Information Technology. International Institute for Applied Knowledge Management, Proceedings - KM Conference 2016, pp. 16-28 , Lisboa, Portugal, June 22-25, 2016.

    - Firmo, C., & Silva, G. M. "Práticas e orientação para a sustentabilidade como antecedentes da performance sustentável", II Simpósio Internacional de Gestão de Projetos (II Singep) e I Simpósio Internacional de Inovação e Sustentabilidade
    (I S2IS), São Paulo, 7 e 8 de novembro 2013

    Publications in academic journals

     

    1.     Silva, G.M., Coelho, L.F., Lages, C. R., & Reis, M. (forthcoming).   Employee Adaptive and Proactive Service Recovery: A Configurational Perspective. European Journal of Marketing.

     

    2.     Pinheiro, J.M, Silva, G.M, Dias, A., Lages, L.F., & Preto, M.T. (forthcoming).   Fostering Knowledge Creation to Improve Performance: the Mediation Role of Manufacturing Flexibility. Business Process Management Journal.

     

    3. Jahanmir, S. F., Silva, G.M., Gomes, P. & Gonçalves, H.M. (forthcoming). Determinants of users’ continuance intention towards digital innovations: Are late adopters different?. Journal of Business Research. doi.org/10.1016/j.jbusres.2019.11.010

     

    4.     Gomes, P.J., Silva, G.M., & Sarkis, J. (2020).  Exploring the Relationship between Quality Ambidexterity and Sustainable Production. International Journal of Production Economics, 224 (June), 1-12. doi.org/10.1016/j.ijpe.2019.107560.

     

    5.     Silva, G.M., Gomes, P.J. & Sarkis, J. (2019). The Role of Innovation in the Implementation of Green Supply Chain Management Practices. Business Strategy and the Environment, 28 (5), 819-832. DOI:10.1002/bse.2283.

     

    6.     Crespo, N., Rodrigues, R., Samagaio, A., & Silva, G.M. (2019). The Adoption of Management Control Systems by Start-Ups: Internal Factors and Context as Determinants. Journal of Business Research, 101 (August 2019), 875-884.  DOI: 10.1016/j.jbusres.2018.11.020. (All authors contributed equally to this research).

     

    7.     Silva, G.M., Gomes, P.J., & Lages, L.F (2019). Does Importer Involvement Contribute to Product Innovation? The Role of Export Market Factors and Intra-Firm Coordination. Industrial Marketing Management, 78 (April), 169-182.  DOI:10.1016/j.indmarman.2017.05.008.

     

    8.     Gomes, P.J. & Silva, G.M. (2018). The Value of Supply Network for Product Innovation. IEEE Engineering Management Review, 46(4), 36-45. DOI: 10.1109/EMR.2018.2883617.

     

    9.     Gonçalves, H.M, Silva, G.M., & Martins, T.G. (2018). Motivations for posting online reviews in the hotel industry. Psychology & Marketing, 35(11), 807-817. DOI: 10.1002/mar.21136.

     

    10.  Gupta, M., Uz, I., Esmaeilzadeh, P, Noboa,F., Mahrous, A.A., Kim, K., Silva, G.M., Tennant, V. M., Chung, S., Azam, A.,  Peters, A.,  Iraj, H., Bautista, V.B, & Kulikova, I. (2018). Do cultural norms affect social network behavior inappropriateness? A global study. Journal of Business Research, 85(April), 10-22. DOI: 10.1016/j.jbusres.2017.12.006

     

    11.   Afonso, C., Silva, G.M., Gonçalves, H.M., & Duarte, M. (2018). The role of motivations and involvement in wine tourists' intention to return: SEM and fsQCA ndings. Journal of Business Research, 89(August), 313-321. DOI: 10.1016/j.jbusres.2017.11.042

     

    12.  Silva, G.M., Styles, C., & Lages, L.F. (2017). Breakthrough innovation in international business: The impact of tech-innovation and market-innovation on performance. International Business Review, 26(2), 391-404. DOI: 10.1016/j.ibusrev.2016.10.001.

     

    13.  Silva, G.M. & Gonçalves, H.M. (2016). Causal recipes for customer loyalty to travel agencies: Differences between online and offline customers. Journal of Business Research, 69(11), 5512-5518. DOI: 10.1016/j.jbusres.2016.04.163.

     

    14.  Gonçalves, H. M., Lourenço, T. F., & Silva, G.M. (2016). Green buying behavior and the theory of consumption values: A fuzzy-set approach.  Journal of Business Research, 69(4), 1484-1481. DOI: 10.1016/j.jbusres.2015.10.129. (All authors contributed equally to this research).

     

    15.   Silva, G.M., Gomes, P.J., Lages, L.F., & Pereira, Z.L. (2014). The Role of TQM in Strategic Product Innovation:  An Empirical Assessment. International Journal of Operations & Production Management, 34(10), 1307-1337. DOI: 10.1108/IJOPM-03-2012-0098

     

    16.  Lages, L. F., Silva, G.M., & Styles, C. (2009). Relationship capabilities, quality, and innovation as determinants of export performance. Journal of International Marketing, 17(4), 47-70.  DOI: 10.1509/jimk.17.4.47. (All authors contributed equally to this research).

     

    17.    Lages, L. F., Silva, G.M., Styles, C., & Pereira, Z.L. (2009). The NEP scale: A measure of network export performance. International Business Review, 18(4), 344-356. DOI: 10.1016/j.ibusrev.2009.04.002.

     

    18.  - Mathews, B.P., Ueno, A., Pereira, Z.L., Silva, G., Kekale, T., & Repka, M. (2001). Quality Training: Findings from a European Survey. The TQM Magazine, 13(1), 61-68. DOI: 10.1108/09544780110360615. (atualmente The TQM Journal)

     

    19.  - Mathews, B.P., Ueno, A., Kekale, T., Repka, M., Pereira, Z.L., & Silva, G. (2001). European Quality Management Practices: the impact of national culture. International Journal of Quality & Reliability Management, 18(7), 692-707. DOI: 10.1108/EUM0000000005776.

     

    20.  - Mathews, B. P., Ueno, A., Kekale, T., Repka, M., Pereira, Z. L., & Silva, G. (2001). Quality training: Needs and evaluation-findings from a European survey. Total Quality Management, 12(4), 483-490. DOI: 10.1080/09544120123778. (atualmente Total Quality Management & Business Excellence)